An animated person waving at a computer which has a video call happening on it with multiple people.

Skill Builders

Accessible Customer Service

Date: November 27, 2025 | Time: 1:00 – 3:00 pm | Location: Online

During this skill builder, we will:

  • Identify how to communicate with customers who have various disabilities
  • Explore how to interact with customers who:
    • Use service animals, support persons, assistive devices
    • Are neurodivergent
  • Identify how to use any devices or equipment the provider may have to help customers access goods or services 
  • Practice how to assist a customer having difficulty accessing goods or services

Illustrations by Bea van Leeuwen. We are privileged to work in Mi’kma’ki, on the unceded and ancestral territory of the Mi’kmaq people.

©  2025 Sea Change CoLab Consulting Inc. ACE Project - All rights reserved. Website by
BeResponsive Media