{"version":"1.0","provider_name":"Projet ACE","provider_url":"https:\/\/theaceproject.ca\/fr","author_name":"Tyra Perry","author_url":"https:\/\/theaceproject.ca\/fr\/author\/operationsseachangecolab-com\/","title":"Welcoming All: Accessible Customer Service EN - ACE Project","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"F9vSn1HKCr\"><a href=\"https:\/\/theaceproject.ca\/fr\/welcoming-all-accessible-customer-service\/\">Accueil de tous : Service client accessible EN<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/theaceproject.ca\/fr\/welcoming-all-accessible-customer-service\/embed\/#?secret=F9vSn1HKCr\" width=\"600\" height=\"338\" title=\"\u00ab Accueillir Tous : Service Client\u00e8le Accessible EN \u00bb \u2014 Projet ACE\" data-secret=\"F9vSn1HKCr\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/theaceproject.ca\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"https:\/\/theaceproject.ca\/wp-content\/uploads\/2025\/07\/AHA.png","thumbnail_width":720,"thumbnail_height":720,"description":"Define what makes a meeting or event accessible, including key considerations for both in-person and virtual spaces, materials, and supports. Identify common barriers that can limit participation and strategies to remove them at each stage of event planning. Apply accessibility best practices to real scenarios, from scheduling and registration to venue setup, online platforms, and communication. Practice respectful communication and coordination with participants and service providers to ensure inclusive participation for all attendees."}